Terms of Use

Welcome to Grade Success. These Terms of Use (“Terms”) govern your access to and use of the Grade Success website, located at https://gradesuccess.com, and the educational services, online courses, tutoring programs, membership plans, study materials, and other resources offered through the website.

In these Terms, “Grade Success,” “we,” “us,” or “our” refers to the organization operating the Grade Success website. “You” or “your” refers to any visitor, parent, guardian, student, member, or other user of the website.

By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use of the website and its services.

1. Eligibility and Parental Responsibility

Grade Success provides educational resources and services for students, parents, and families.

Individuals under the age of 18 must use the website and participate in paid services with the involvement and consent of a parent or legal guardian, where required by applicable law.

Parents and legal guardians are responsible for supervising their children’s use of our website and services, providing accurate registration information, and reviewing applicable service and payment terms before making a purchase.

2. Our Services

Grade Success offers educational services and resources that may include:

• Online and in-person tutoring.

• ACT, SAT, and other test preparation programs.

• College admissions guidance and essay assistance.

• Online courses and educational programs.

• Study skills, homework strategies, and educational resources.

• Webinars, downloadable materials, articles, videos, and other learning content.

• Membership programs that provide access to specified educational benefits.

Services, availability, features, and pricing may change from time to time. Any service-specific conditions presented during registration or purchase will also apply.

3. User Accounts and Registration

Certain features and services may require you to create an account or submit registration information.

You agree to:

• Provide accurate, current, and complete information.

• Keep your account information updated.

• Maintain the confidentiality of your login credentials.

• Notify us promptly if you believe your account has been accessed without authorization.

• Use your account only for permitted purposes.

You are responsible for activities conducted through your account, subject to applicable law. We reserve the right to suspend or restrict accounts that violate these Terms or present a security risk.

4. Payments, Memberships, and Billing

Some Grade Success services and resources require payment. Prices, billing intervals, included benefits, and applicable fees will be displayed or communicated before purchase.

By purchasing a service or membership, you authorize the applicable payment provider to process the payment using the payment method you provide.

Memberships: Membership benefits are limited to those included in the selected plan. Access to particular resources, consultations, discounts, or other benefits may depend on the membership level and applicable conditions.

Recurring payments: If a membership or service includes recurring billing, the applicable amount, billing frequency, renewal terms, and cancellation instructions will be disclosed during checkout or enrollment.

Cancellations and refunds: Cancellation and refund eligibility will be governed by the applicable service agreement, checkout terms, and any published cancellation or refund policy. Please contact Grade Success for assistance with billing or cancellation questions.

Nothing in these Terms excludes any refund, cancellation, or other right that cannot legally be excluded.

5. Scheduling, Tutoring, and Educational Services

Tutoring sessions, consultations, and other scheduled services are subject to instructor availability, scheduling arrangements, and the terms communicated at booking.

Customers are responsible for providing accurate scheduling information and ensuring that students are prepared to participate in their sessions.

Any rescheduling, missed-session, late-cancellation, or no-show rules will be communicated through the applicable booking process or service agreement.

Grade Success may make reasonable changes to schedules, instructors, or service delivery when necessary and will communicate material changes where appropriate.

6. Educational Information and No Guarantee of Results

Grade Success aims to provide helpful educational instruction, study strategies, and academic guidance.

However, individual results vary based on factors such as student participation, preparation, learning needs, effort, and circumstances outside our control.

We do not guarantee specific grades, test scores, admissions decisions, scholarships, or other academic outcomes unless a particular written service agreement expressly provides otherwise.

Educational materials and guidance are intended to support learning and decision-making. They do not guarantee any particular result.

7. Acceptable Use

You agree to use the website and its services lawfully and responsibly.

You must not:

• Use the website for unlawful, fraudulent, or misleading purposes.

• Attempt to gain unauthorized access to accounts, systems, or restricted content.

• Interfere with the website’s operation, security, or availability.

• Upload malicious code or harmful material.

• Copy, distribute, sell, or commercially exploit our educational materials without written permission.

• Impersonate another person or provide knowingly false registration information.

• Use our services in a manner that infringes another person’s rights.

We may investigate suspected violations and take appropriate action, including restricting access where permitted by law.

8. Intellectual Property Rights

Unless otherwise indicated, the website and its content—including text, graphics, logos, photographs, videos, course materials, worksheets, educational resources, designs, and other original materials—are owned by or licensed to Grade Success and are protected by applicable intellectual property laws.

You may access and use these materials for your personal, non-commercial educational purposes, subject to any specific license or restrictions provided with the material.

You may not reproduce, republish, distribute, modify, publicly display, sell, or commercially exploit our content without prior written authorization, except where permitted by law.

All rights not expressly granted are reserved.

9. Downloadable Resources and Online Courses

Grade Success may provide downloadable e-books, worksheets, videos, course materials, and other educational resources.

Unless otherwise stated, these materials are provided for the personal educational use of the individual or household authorized to access them.

You may not redistribute, resell, publicly share, or otherwise commercially exploit these resources without our written permission.

Access to online courses and digital materials may be subject to enrollment requirements, membership status, subscription terms, or other applicable conditions.

We do not guarantee uninterrupted availability of digital resources and may update or discontinue materials when reasonably necessary.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment processors, video platforms, scheduling tools, or other external services.

These third parties operate independently of Grade Success. We are not responsible for their content, policies, availability, or practices.

Your use of third-party services may be subject to their own terms and privacy policies. We encourage you to review those policies before providing information or completing transactions.

11. Privacy and Personal Information

Your use of Grade Success is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy before submitting personal information through registration forms, contact forms, payment pages, or other website features.

Where applicable, information relating to children should be provided and managed by a parent or legal guardian in accordance with applicable privacy laws.

12. Website Availability and Accuracy

We make reasonable efforts to keep our website, educational resources, and service information accurate and available.

However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical issues.

Website content may contain errors, omissions, or information that becomes outdated. We reserve the right to correct, update, or remove content and features when necessary.

13. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its general content are provided on an “as is” and “as available” basis.

Grade Success disclaims warranties that cannot be excluded only to the extent such exclusions are permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in this section limits any rights or warranties that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Grade Success will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the website or its general educational resources.

This limitation does not exclude liability where exclusion is prohibited by law, including liability that cannot legally be limited.

Any additional limitations applicable to paid services will be governed by the relevant service agreement, subject to applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising from your unlawful use of the website, your material violation of these Terms, or your infringement of another person’s rights.

This section does not require you to indemnify Grade Success for matters to the extent caused by our own conduct where such indemnification is prohibited by law.

16. Suspension and Termination

We may suspend or terminate access to the website, an account, or particular services when reasonably necessary due to a violation of these Terms, security concerns, legal requirements, or discontinuation of a service.

Where appropriate, we will provide notice and an opportunity to resolve the issue.

Termination does not remove payment obligations already incurred or affect rights and obligations that are intended to continue after termination.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.

The updated version will be published on this page with a revised effective date. Where required by law, we will provide notice of material changes or obtain any necessary consent.

Your continued use of the website after revised Terms become effective constitutes acceptance where legally permitted.

18. Governing Law

These Terms will be governed by the laws applicable to Grade Success and its operations, without regard to conflict-of-law principles, except where mandatory laws provide otherwise.

Any disputes will be handled by courts or other forums with appropriate jurisdiction, subject to applicable consumer protection laws and any valid written agreement between the parties.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

20. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service-specific agreements, checkout conditions, or membership policies, constitute the agreement governing your use of the website and the relevant services.

If a specific written agreement conflicts with these Terms regarding a particular paid service, the specific agreement will control to the extent stated in that agreement and permitted by law.

21. Contact Us

If you have questions about these Terms, our services, or your account, please contact us:

Grade Success

Website: https://gradesuccess.com

Email: info@gradesuccess.com

Phone: (845) 369-7967

We will make reasonable efforts to respond to your inquiry.

Thank you for choosing Grade Success.